HeyBaji Casino Privacy Policy — Your Data Is Safe With Us

1Introduction

Heybaji casino ("we", "us", or "heybaji") is committed to protecting the privacy of your personal information. This Privacy Policy explains what information we collect when you use our website or mobile app, how that information is used, and the steps we take to keep your data private and secure.

This Privacy Policy applies to all heybaji casino services, including the website, mobile app, live chat, and email communications. By using our platform, you agree to this Privacy Policy.

2What Information We Collect

Heybaji casino collects information from you in several ways. Full details are provided in the table below:

Some information is collected automatically — such as cookies, log files, and usage patterns — and is used to improve site performance and personalize the user experience.

3Purpose of Data Use

Heybaji casino uses collected data only for specific, legitimate purposes. We never use your information beyond what is necessary:

• To create and manage your account and ensure its security.
• To process deposits, withdrawals, and other financial transactions.
• To complete KYC (Know Your Customer) verification.
• To prevent fraud, money laundering, and other illegal activities.
• To provide customer support and technical assistance.
• To offer a personalized gaming experience and relevant promotional offers.
• To meet legal and regulatory obligations.
• To improve the platform and develop new features.

4Cookie Policy

Heybaji casino uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help the website recognize you.

• Essential Cookies: Required for login sessions, security, and core functionality. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language settings and theme.
• Analytics Cookies: To monitor website usage and improve your experience.
• Marketing Cookies: To show you relevant offers based on your preferences.

Cookies can be managed through your browser settings, though disabling certain cookies may affect some platform features. You will be prompted to provide cookie consent on your first visit to the site.

5Data Sharing & Third Parties

Heybaji casino never sells your personal data. However, limited information may be shared in specific circumstances:

• Payment Processors: Financial information required to complete transactions is sent exclusively to authorized payment gateways.
• Identity Verification Service: With licensed verification providers for the KYC process.
• Legal Authorities: Information applicable to court orders or directives from government authorities.
• Regulatory Authority: To meet legal requirements from licensing authorities.
• Technology Partners: Limited technical data required to operate the platform — stored in encrypted form.

6Data Retention Period

Heybaji casino does not retain your data beyond what is necessary. Different retention policies apply depending on the type of data:

• Account Information: For as long as your account is active, and for up to 5 years after closure for legal compliance purposes.
• Financial Transaction Records: Up to 7 years, in accordance with financial regulations.
• Gaming History: For as long as your account remains active, and as needed for dispute resolution.
• Support Contact: 3 years from the date of last contact.
• Cookie Data: 30 days to 2 years, depending on cookie type.

Once the designated retention period expires, data is securely deleted or anonymized by removing all personally identifiable information.

7Your Data Rights

Heybaji casino respects your rights regarding your personal data. You have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct any inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request that your data no longer be used for a specific purpose.
• Right to Portability: The right to receive your data in a structured, portable format.
• Right to Object: Right to opt out of marketing communications.

8Security Measures

Heybaji casino has implemented industry-leading technical and organizational measures to protect your data:

• 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• Two-Factor Authentication (2FA): An added layer of security for logging into your account.
• Firewall & DDoS Protection: Active monitoring to prevent cyberattacks.
• Regular Security Audits: Periodic security audits conducted by third parties.
• Limited Access Policy: Only authorized personnel may access specific data.
• Data Backup: Encrypted backups are regularly maintained on secure servers.

Please note, however, that no data transmission over the internet is 100% secure. It is your responsibility to keep your password safe and to notify us immediately if you notice any suspicious activity.

9Child Protection

Heybaji casino strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• Any account identified as belonging to a minor will be immediately closed and all associated data will be deleted.
• If a parent or guardian believes their child has created an account, please contact us immediately at support@heybajicasino.app.

10Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

• Email: support@heybajicasino.app
• Live Chat: Chat button at the bottom right of the platform
• Support Hours: 7 days a week, 24 hours a day

Once a data protection complaint is submitted, we will respond in writing within 30 business days. Any updates to this Privacy Policy will be reflected on this page and communicated to your registered email address.